We're located on the west coast of Canada GMT-8 and check contact form submissions Monday to Friday, once a day. We aim to reply within 1 working day of receipt.

For immediate answers:

  • Have an issue? Visit our Support Page now to answer questions about accessing, downloading and using your tools.
  • Before you buy: For common questions about our products, Visit our FAQ Page

Contact Us:

Our office hours are: Monday - Friday from 9am to 4pm PST (Pacific Standard Time) which is EST -3 hrs and GMT -8 hrs.
We aim to reply within 1 working day of receipt.

Other Contact Details:

  • Location: We are based on Salt Spring Island, BC, in Canada.
  • Timezone: Our timezone is PST (EST -3 hrs, GST -8 hrs)
  • Phone: +1 604-990-9068
  • Opening hours: Monday - Friday from 9am to 4pm PST (Pacific Standard Time).